Privacy Policy
Your privacy is important to us. It is our policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, aceeducationusa.com, and other sites we own and operate.
This policy is effective as of March 2, 2022 and was last updated on November 20, 2024.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, browser type and version, pages visited, the time and date of your visit, time spent on each page, other details about your visit, and technical details associated with any errors you encounter.
While this information may not identify you by itself, it may be possible to combine it with other data to identify individual persons.
Personal Information
We may ask for personal information including:
• Name
• Email
• Phone or mobile number
Legitimate Reasons for Processing Your Personal Information
We collect and use your personal information only when we have a legitimate reason to do so, and only to the extent reasonably necessary to provide our services.
Collection and Use of Information
We may collect personal information when you:
• Use a mobile device or web browser to access our content
• Contact us by email, social media, or similar technologies
• Mention us on social media
We may collect, hold, use, and disclose information to personalize your website experience; conduct analytics, market research, and business development; operate and improve our website, applications, and social media platforms; and provide advertising and marketing, including promotional information about our services and information about third parties we believe may interest you.
We may combine information collected about you with general information or research data received from trusted sources.
Security of Your Personal Information
When we collect, process, and retain personal information, we protect it using commercially acceptable means designed to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
No electronic transmission or storage method is completely secure, and absolute data security cannot be guaranteed. We will comply with applicable laws regarding any data breach. You are responsible for choosing secure passwords and protecting your information within our services.
How Long We Keep Your Personal Information
We retain personal information only for as long as needed for the purposes described in this policy. When it is no longer required, we will delete it or remove identifying details.
When necessary, we may retain information to satisfy legal, accounting, or reporting obligations, or for archiving, scientific or historical research, or statistical purposes.
Children's Privacy
Our products and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
• A parent company, subsidiary, or affiliate
• Service providers such as IT, data storage, hosting, server, advertising, or analytics providers
• Employees, contractors, and related entities
• Existing or potential agents or business partners
• Sponsors or promoters of a competition, sweepstakes, or promotion
• Courts, tribunals, regulators, and law enforcement when required by law or in connection with legal proceedings
• Agents or subcontractors who help provide information, products, services, or direct marketing
• Third parties that collect and process data on our behalf
International Transfers of Personal Information
Personal information may be stored or processed where we, our partners, affiliates, or third-party providers maintain facilities. Those locations may have different data protection laws from the country where you provided the information.
International transfers will be made in accordance with applicable law, and transferred information will be protected in accordance with this policy.
Your Rights and Controlling Your Personal Information
You may withhold personal information, although doing so may affect your experience of the website. We will not discriminate against you for exercising your privacy rights. When you provide personal information, you understand that we will collect, hold, use, and disclose it as described in this policy. You may request details of personal information we hold about you.
If we receive your information from a third party, we will protect it under this policy. If you provide information about someone else, you represent that you have their consent.
You may withdraw consent for direct marketing at any time. We will provide a way to unsubscribe or opt out. We may request information to confirm your identity.
If information we hold is inaccurate, outdated, incomplete, irrelevant, or misleading, contact us and we will take reasonable steps to correct it.
If you believe we have breached applicable data protection law, contact us with details of the alleged breach. We will investigate and respond in writing. You may also contact the relevant regulator or data protection authority.
Use of Cookies
We use cookies to collect information about you and your activity on our site. A cookie is a small data file stored on your computer and accessed when you visit, helping us understand site use and provide content based on your preferences.
Limits of Our Policy
Our website may link to sites that we do not operate. We do not control their content or policies and are not responsible for their privacy practices.
Changes to This Policy
We may update this policy to reflect changes in our business processes, accepted practices, or legal and regulatory requirements. Changes will be posted at this same web address. When required by law, we will request permission or offer the opportunity to opt in or opt out of new uses of personal information.
Contact Us
For questions or concerns about privacy, contact info@aceeducationusa.com.